Coach’s Name: Roisin Jones

Coach’s Contact Details

Telephone No: 07399 116 897

Email address: roisin@roisinjones.com

Data Controller Contact Details: As above

The Purpose of processing Client Data

In order to give professional coaching I will need to gather and retain potentially sensitive information about your personal and professional situation. I will only use this information for informing coaching session and associated recommendations concerning aspects of advice and well-being which I will offer to you. I may take basic contact details and information via my website to allow me to contact you and handle bookings.

Lawful Basis for holding and using Client Information

As a member of the European Mentoring and Coaching Council I abide by their Code of Practice and Ethics. The lawful basis under which I hold and use your information is my legitimate interests, i.e., my requirement to retain the information in order to provide you with the best possible coaching options and advice. 

What information I hold and what I do with it

In order to give professional coaching, I will need to ask for and keep information about your personal and professional situation. I will only use this for informing our coaching relationship and any advice I give as a result. The information to be held is:

Your contact details

Personal and professional information (which I will take from you at first consultation)

Notes which I will take after each consultation

I will NOT share your information with anyone else (other than as required for legal process) without explaining why it is necessary and getting your explicit consent.

How Long I Retain Your Information for

I will keep your information for the following periods:

All coaching records for 7 years after the last session to comply with my insurance regulations.

Your data will not be transferred outside the EU without your consent.

Privacy Policy

Protecting Your Personal Data

I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information I collect from you. I will contact you using the contact preferences you give me in relation to appointment times

Your Rights

GDPR gives you the following rights:

The right to be informed: to know how your information will be held and used (this notice).

The right of access: to see your coach’s records of your personal information, so you know what is held about you and can verify it.

The right to rectification: to tell your coach to make changes to your personal information if it is incorrect or incomplete.

The right to erasure (also called “the right to be forgotten”): for you to request your therapist to erase any information they hold about you